Privacy policy

Last updated: August 7, 2026

Moffy (operated under our legal entity NOVA COMMERCE SOLUTIONS) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Moffy is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

  • Contact details: Name, shipping/billing address, phone number, and email address.
  • Financial information: Payment card details, transaction records, and payment confirmations.
  • Account information: Username, password, security questions, and saved preferences.
  • Transaction information: Viewed items, cart history, wishlist, and past purchases or returns.
  • Communications: Any details shared when contacting customer support.
  • Device information: IP address, browser type, network connection, and unique identifiers.
  • Usage information: Data on how and when you navigate our Services.

Personal Information Sources

We collect personal information from:

  • Directly from you: When creating an account, making a purchase, or contacting us.
  • Automatically: Through cookies and device analytics when visiting our website.
  • Service providers & partners: Third parties enabling site technology and payment processing.

How We Use Your Personal Information

We use your personal information for:

  • Service Delivery: To fulfill orders, process payments, manage accounts, and handle returns.
  • Marketing & Ads: To send promotional updates and show personalized advertisements.
  • Security & Fraud Prevention: To authenticate activity and secure transactions.
  • Customer Support: To assist you with queries and maintain service quality.
  • Legal Compliance: To comply with applicable legal obligations.

How We Disclose Personal Information

We may share your information with:

  • Shopify & Third-Party Vendors: For IT support, logistics, shipping, and analytics.
  • Marketing Partners: For personalized campaigns and outreach.
  • Legal Authorities: When required by law or to protect company rights.

Relationship with Shopify

Our store is hosted by Shopify. They process personal information on our behalf to manage store infrastructure, security, and performance.

Your Rights and Choices

Depending on your location, you have rights regarding your personal data:

  • Access / Delete / Correct: Request to view, delete, or modify your saved information.
  • Opt-Out: Unsubscribe from marketing communications at any time via email links.

Contact Us

For any privacy-related queries, reach out to us at:

Email: support@moffy.in

Trading Entity: NOVA COMMERCE SOLUTIONS

Brand Name: Moffy

Address: 11/35 Alpyne City Phase 2, Akrampur, Unnao, UP - 209801, India

Phone Number: ____________________ (To be updated)

GST / Business Registration: ____________________ (To be updated)